AnswerNet Call Centers and Answering Services
Why AnswerNet Call Centers?
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Why AnswerNet?

AnswerNet’s mission is to provide our clients with the people, services and technology so they can run their businesses their way.

 

We don’t want to tell you how to run your business – that’s what you do best – we want to give you the tools to do it better.

 

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Why choose AnswerNet Call Centers?

AnswerNet offers the boutique-style service and personal support associated with a small regional call center, with the robust infrastructure offered by a large, national service.

 

Our decentralized structure means we are immediately scalable and infinitely flexible to the changing needs of your business.

 

People

You can be confident in the quality of AnswerNet's team of employees—from the call center agents who handle your calls to the team of professionals that manage your program. By providing supportive work environments, in which we all learn from each other, AnswerNet attracts and retains the right people to deliver superior performance. The communication lines are always open, right to the top, and direct to you.

 

Locations

AnswerNet provides services from over 50 small and mid-sized call centers throughout the U.S. and Canada, and one near-shore location in Costa Rica, all integrated into a seamless network. You can match your location, language and time zone needs at competitive prices. Our geographic diversity and disaster response services assure program continuity, no matter what is happening outside.

 

Technology Benefits

We have the technology and integration abilities to help you achieve your organization's goals. Advanced, proven hardware, software and networks have been selected to give you a full range of call center services with very high reliability and support. We can provide a technology solution or connect into your existing system.

 

Predictive dialing, ACD, IVR, VPN and VDN expertise are all technologies we are very comfortable with. AnswerNet’s call centers integrate with, and agents work in, many client CRM systems. AnswerNet offers a myriad of cost-effective solutions for your CRM needs, including hosting a CRM on the client’s behalf, building a customized CRM system and/or integrating with whatever software the client chooses.

 

Call Center Outsourcing

You want to develop a customized and cost effective way to communicate that is delivered consistently during every contact. It is often more efficient (from a time, money and resource perspective) to outsource these programs. AnswerNet specializes in creating and delivering tailored solutions one contact at a time.

 

Contact Us Today

Contact us today to set up call center services customized to your business needs.


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Call Center Awards

 

 

Call Center Services and Industries Served

Industries Served:

AnswerNet performs all types of call center services for your business or organization. With over 35,000 customers the odds are that we have delivered a program and worked in your industry.

 

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Get Started Now

Customized solutions are available for any business. Virtually any business process that can be performed by phone or Internet can be outsourced to AnswerNet.

 

Click here to request a free consultation.