<p>AnswerNet is a <a href="press.asp">leading supplier</a> of outsourced contact centerservices including telemessaging (telephone answering service &amp; voice mail), order entry, DRTV, customer service and help desk services. It also handles outbound lead follow-up and customer care.</p>
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<p>Small businesses, medical and legal professionals and Fortune 100 firms rely on AnswerNet. So do community fundraisers, national causes, local governments and large federal agencies. With 26 centers and 1000 seats located throughout the US, AnswerNet scales the service to meet your needs.</p>
<br /><span class="contentHeading">Fresh, Yet Experienced</span>
<p>AnswerNet and its predecessor companies have been in business since 1929. Some of our contact centers have four generations of employees.<br /></p>
<p>At the same time AnswerNet has a fresh, dynamic management team that consistently looks for ways to make your programs and results even better. Hands-on contact center general managers supervise, staff, script and train staff to deliver services to your requirements. </p>
<br /><span class="contentHeading">AnswerNet is Part of the AnswerNet Network</span>
<p>AnswerNet belongs to <a href="http://www.answernet.com">The AnswerNet Network</a>, the world's largest telemessaging and leading contact center outsourcer. The AnswerNet Network has, with AnswerNet, over 50 contact centers and 1,600 plus seats across North America.</p>
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<p>Other members of the AnswerNet Network include:</p>
<ul class="list">
<li><strong>Cerida</strong> (High end business-to-business. Outbound telemarketing specialists. </li>
<li><strong>Source1 Fulfillment</strong> (Full-service receiving, shipping, kitting, storage.) </li>
<li><strong>AnswerNet-TelePartners</strong> (Business-to-business, institutional. Serves Canadian market.) </li>
</ul>
<p>The AnswerNet Network is a privately held organization. Our principals work intimately with operations, sales and management. This structure and approach gives your programs commitment, stability and accountability.</p>
<br /><span class="contentHeading">What The AnswerNet Network Can Do For You</span>
<p>We are here for you. Whatever your communications needs, from answering your phones and emails to cross-selling/upselling your customers, our services are amazingly scalable and diverse. Whether you have 1 or 100 offices, are selling locally or marketing internationally, require 1 agent or 1,000 or need us during weekdays, after-hours, in peak periods, 24/7 or in emergencies, we have the right program for you. </p>
<p><em><strong>Enable others to reach you and for you to reach them with:</strong></em></p>
<ul>
<li><a href="answering.asp">Telephone Answering Service/Telemessaging</a> </li>
<li><a href="Voicemail.asp">Voicemail</a> and <a href="IVR.asp">Interactive Voice Response (IVR)</a> </li>
<li><a href="emailmanage.asp">Email Response</a> </li>
<li><a href="livechat.asp">Web Chat</a> </li>
<li><a href="paging.asp">Pagers</a> </li>
</ul>
<p><em><strong>Maximize each step of your sales process including:</strong></em></p>
<ul>
<li><a href="outbound.asp">Lead Generation/Qualification</a> </li>
<li><a href="outbound.asp">Customer Acquisition</a> and <a href="orderentry.asp">Order Entry</a> </li>
<li><a href="orderentry.asp">Credit Card Processing</a> </li>
<li><a href="fulfillment.asp">Fulfillment and Warehousing</a> </li>
<li>Telemarketing (<a href="customercare.asp">Inbound</a> and <a href="outbound.asp">Outbound</a>) </li>
</ul>
<p><em><strong>Support your customers with a variety of services, such as:</strong></em></p>
<ul>
<li><a href="customercare.asp">Customer Care</a> </li>
<li><a href="customercare.asp">Customer Support</a> and <a href="paging.asp">Field Dispatch</a> </li>
<li><a href="corporate.asp">Hotlines and Product Recall Services</a> </li>
<li><a href="customercare.asp">Help Desk</a> </li>
<li><a href="customercare.asp">Dealer Locator</a> </li>
</ul>
<p><em><strong>Manage your employees and comply with regulations with:</strong></em></p>
<ul>
<li><a href="corporate.asp">Employee Hotlines</a> </li>
<li><a href="disaster.asp">Disaster Backup</a> </li>
</ul>
<em><strong>Connect to others through a variety of channels:</strong></em>
<ul>
<li><a href="inbound.asp">Inbound Solutions</a> and <a href="outbound.asp">Outbound Solutions</a> </li>
<li><a href="EMail_Receptionist.asp">Email</a>, <a href="livechat.asp">Chat</a> and <a href="web.asp">Web Order Entry</a> </li>
<li><a href="IVR.asp">Inbound IVR</a> and <a href="Outbound_IVR.asp">Outbound Voice Messaging</a> </li>
</ul>
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<div class="small">Want to know more about us? Call 800-411-5777 or <a href="contactus.asp">click here</a></div>