Is your call center or call answering technology limiting your growth and productivity? Does your existing vendor try to change your program to fit their toolsets?

At AnswerNet, we have invested in the hardware, software and system networks needed to match your requirements, rather than the other way around.

Use AnswerNet's technology to seamlessly link your customers, clients, employees and the public with live agent or automated solutions. Name the contact channel: voice, voicemail, inbound or outbound IVR, email, chat, fax we support it, including warm-transfer calls and data to your staff.

We select products from vendors with excellent track records. Here's just a sample:

• Amtelco (phone switching and scripting)
• Avaya (phone switching)
• BRAXTEL (IVR)
• Startel (phone switch, and scripting)
• Tascom (phone switch, IVR and scripting)
• Deerfield (email management)
• TouchStar (predictive dialing)

AnswerNet's customer-focused in-house IT team is on call 24x7 and is always there to support your program. Our team can also customize applications to meet your needs. No matter how simple or complex your application, AnswerNet implements it quickly and reliably.

Close relationships between clients, vendors and AnswerNet help make your programs happen. Technical challenges disappear when we all work together to meet your technical needs.

Count on AnswerNet to protect your data and network with our firewall protection and secure data warehousing systems. We can also offer complete disaster response and call routing options. Ask us about optional redundant systems for mission-critical programs.