AnswerNet-Portland Call Center

Oregon Call Center Servicing All of Oregon, Vancouver
and Customers Nationwide

Call Center Services
Award of Excellence Winner – 6 years running!

AnswerNet-Portland is is one of the Top Five sites in AnswerNet’s awards of excellence program, which involves a third party that makes mystery calls and evaluates contact centers on specific criteria determined by industry standards.

Professional, Prompt and Courteous
Call Center Services and Answering Services 

The Portland, Oregon call center is part of AnswerNet, the world's largest telemessaging firm with 50+ call centers providing call center services and answering services throughout Oregon , the U.S. and Canada. AnswerNet call centers provide friendly, robust and disaster resistant call center services and telephone answering services to meet your every business need.

AnswerNet-Portland, Oregon
Call Center Services Overview

The AnswerNet-Portland call center is has extensive experience providing top quality DRTV, customer care, help desk, and virtual receptionist services to a wide range of businesses, professionals, and agencies; from HVAC to search and rescue teams.

Clients have, in turn, rewarded AnswerNet-Portland call center with loyalty that provides clients the benefits of a superb knowledge of their needs and their customers. One fuel oil firm has been with AnswerNet-Portland for over 20 years!

Call Center Specialties:

• Virtual Receptionist
• DRTV
• Help Desk
• Full-Contact Customer Care
• Appointment Scheduling
• Outbound Telemarketing
• Telephone Answering Service
  for various industries such as:
  • Medical
  • Property Management
  • Real Estate
  • HVAC
  • Electrical

Enhanced Call Center Service Offerings:

• Pager Rental
• SMS (Direct Text & Response Capabilities)
• Web Based Message Retrieval
• Spanish Translation

SMS (Direct Text and Response Capabilities)

• Reply straight from your mobile device confirming receipt
  of a message
• SAVE on monthly cell phone and call center minutes by alleviating the need to make a call and confirm receipt.
• Text a message to us that will immediately pop up at
  an agent screen
  

Web Based Message Retrieval

• Log in and retrieve your messages online, in
  real time 24/7 all 365 days.
• View “read” and “unread” messages
• Forward messages via email
• Delete or mark messages as “read”
• Send a message that immediately pops up on
  an agent’s screen.

Contact Us Today
For Call Center Services

Contact us now for more information about our services or to customize a call center service just for you.

AnswerNet-Portland Customer Logins:
Appointment Scheduler (new window)
Web Based Message Retrieval (new window)

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Use the search box below to search AnswerNet's call center services or contact us to speak with a call center services representative.

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Portland Call Center Location:

2951 NW Division Street,
Suite 110, Gresham, OR 97030

Local Phone: 503-222-1327
Toll Free: 800-727-9144

Or contact us online by using our web form.

AnswerNet-Portland Map (Opens New Window)