outsourcing
Outsource with AnswerNet

Contact AnswerNet Call CentersOutsourcing to AnswerNet Network gives you the services with the cost and investment savings you are seeking in a third-party provider. We blend high quality attentive personalized service found in small firms with the capabilities and resources offered by larger companies. That's the AnswerNet difference.

Investment On Your Behalf
AnswerNet saves you time and money compared with making the same investments in your own people, technology, facilities and management resources. With 50+ contact centers in our network, we have the capacity you require. Our lead times are short, enabling you to see results quickly.

Flexible, Customized Programs
We work with you to design a program that precisely fits your needs. You work closely with us to create scripting to help accomplish our goal of sounding like we are sitting in your office. We evaluate your needs and then recommend one of our centers that have the right agent profile and technology to suit your program best. AnswerNet Network can handle almost any kind of program 24 hours a day, 7 days a week, 365 days a year.

The Network Advantage
Our Network gives you access to a wide range of capabilities and program expertise including high volume Business-to-Consumer (B2C) Outbound, specialized Business-to-Business (B2B) Inbound and Outbound, and Fulfillment. The AnswerNet Network maintains a total of over 2000 workstations in 50+ contact centers. One contact to us does it all!

AnswerNet Quality
AnswerNet Network provides quick and consistent feedback to our agents to support our superior performance. We maintain an industry leading 7:1 agent/supervisor ratio. We also offer call recording.

In addition to our own in-house quality monitoring, we use an independent third-party firm to evaluate our service levels. Isn't it time you put our award winning team to work for your business?

Presentations
Gary Pudles (President & CEO of the AnswerNet Network) and Sherry Comes (President & CEO of CoffeeCakes.com and oDelish Baking Company), discuss how to outsource programs successfully and just how AnswerNet has helped CoffeeCakes.com continue to prosper.(Presentation featured at ICCM 2005)

logo

AnswerNet Call Center Services

| Order Entry Services | Customer Care Call Center Services | Virtual Receptionist Services |
| Product Recall Services | Disaster Response Call Center Services | Answering Services |
| Medical Answering Service | Identity Theft Response Services |

| Inbound Call Center Services | Outbound Call Center Services | E-Bound Call Center Services |
| Automated Call Center Services | Call Center Outsourcing | Call Center Fulfillment Services |
| Call CentersCall Center Services  | Quote For Call Center Services |
| AnswerNet Call Centers Home Page |