Outsourcing to AnswerNet gives you professional services with the cost savings you are seeking in a third-party provider. We blend high quality, attentive and personalized service found in small firms with the technology and resources offered by larger companies. That's the AnswerNet difference.

Investment On Your Behalf
AnswerNet saves you time and money. Image the investment in people, technology, facilities and management resources you would need to make, to match what you get with AnswerNet. With 50+ contact centers, we have the capacity you require. Our lead times are short, enabling you to see results quickly.

Flexible, Customized Programs
We work with you to design a program that precisely fits your needs. You work closely with us to create scripting to help accomplish our goal of blending seamlessly with your team. We evaluate your needs and then recommend one of our centers with the right agent profile and technology to suit your program best. AnswerNet can handle almost any kind of program 24 hours a day, 7 days a week, 365 days a year.

The AnswerNet Advantage
AnswerNet gives you access to a wide range of capabilities like high volume Business-to-Consumer (B2C) Outbound, specialized Business-to-Business (B2B) Inbound and Outbound, and Fulfillment. AnswerNet maintains a total of over 1,200 workstations in 50+ contact centers. One contact to us does it all!

AnswerNet Quality
AnswerNet provides quick and consistent feedback to our agents to support our superior performance. We maintain an industry leading 7:1 agent/supervisor ratio. We also offer call recording.

In addition to our own in-house quality monitoring, we use an independent third-party firm to evaluate our service levels. Isn't it time you put our award winning team to work for your business?

Presentations
Gary Pudles (President & CEO of AnswerNet) and Sherry Comes (President & CEO of CoffeeCakes.com and oDelish Baking Company), discuss how to outsource programs successfully and how AnswerNet has helped CoffeeCakes.com continue to prosper.(Presentation featured at ICCM 2005)