Order Entry Services | Full Service 24/7 Processing Service | Order Taking | Order Entry | Fulfillment Services
Chocolate. Nursing uniforms. Cable TV.
What do these products and services have in common?
They are all examples of items AnswerNet agents take thousands of orders for every year.
Using AnswerNet's 24/7/365 Order Entry and Order Taking Call Center Services enables you to extend your business hours and enhance your sales, without having to increase the size of your staff.
Flexible, Reliable Order Entry & Taking Services Providing a Complete Set of Order Processing Services for Any Business
AnswerNet is ready to answer your phone and take your sales orders at the times when you need us. We are available 24/7, 365 days a year. With our centers' geographic and climate zone spread we can plan a disaster backup service for you to keep your orders flowing.
Our Order Entry / Order Taking packages can include one or all of the following order processing services:
- Web & Customized Order Entry
Do you sell your products and services on the Web? We can enter orders directly into your existing e-commerce web forms. Your orders arrive to you in real time, ready for fulfillment. Don't have an order entry system in place yet? We can design and customize one for you. Our scripting and IT experts let you concentrate on the other aspects of launching your campaign.
- Automated Order Entry
Would you like to automate your telephone order entry process and cut down on staffing costs? Use our aVoice IVR interactive voice response technology with voice recognition to take orders by phone.
- Credit Card Processing
We offer a variety of credit card processing solutions to fit your specific needs. Using a secure bank routing number, we transfer funds directly into your account. We free your staff from administrative chores and speed up your cash flow.
- Order Management & Fulfillment
AnswerNet delivers a one stop commerce solution with our in-house abilities to warehouse, process, and deliver products quickly and reliably.
- One-Stop Turnkey Packages
Our turnkey packages combine order entry and processing, customer care, fulfillment, and returns handling. We can handle every phase of the order, from the call to the shipping and receiving dock.
- Multi-Language and Communication Support
Today's competitive market means communicating in your customers' language. We can provide Spanish or French-speaking agents and many more languages through our translation partners. Our TTY service connects with the hearing-impaired.
- New Product Announcements
Generate a buzz before your new product arrives! We can place outbound calls or send out email or voice-mail notifications right before it hits the market.
- Timely Reporting and Results
You need to know ASAP what is happening in sales, stock levels, which items are moving faster than others, and in which markets. Obtain that critical data in customized daily, weekly, or monthly reports - faxed or emailed directly to you.
Use our services to extend your business hours and increase your sales without adding additional staff!
Contact us today to setup an order taking and processing solution customized for your business.