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Medical Answering Service includes... Read more.

A medical answering service is a HIPAA compliant answering service for medical offices, doctors, physicians, dentists, hospitals as well as other medical organizations and medical professionals. Both local and national medical answering service plans are available.

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AnswerNet Medical's Answering Service
is at Your Side 24/7

A patient is calling you...

It could be to change an appointment or it could be an emergency.

Who is going to answer those calls courteously and promptly and make quick decisions on how each should be best handled?

The answer is AnswerNet's Medical Answering Service.

Since 1929, our agents have been answering the phones for medical professionals like you.

Medical Answering Service
24/7, After-hours and Emergencies

We're on call 24/7, for overflow, after-hours and in emergencies.

Our personalized response templates ensure that agents know exactly how to handle each call and that your messages include the exact information you require.

Your messages are promptly delivered in any form you prefer including warm-transfers, paging, email and fax. You can call-forward any number and any number of lines.

Receive The Calls You Need

Make sure only emergency patient or physicians' calls get through to you or your on-call staff by having our agents screen out non-emergency contacts.

Our prescreening and prioritization system ensures that urgent calls are always handled promptly.

Include Online Appointment Scheduling
with your Medical Answering Service

You and your colleagues can rest easier with our roster management system, which provides us with a schedule of on-call physicians.

Ask us about our online appointment scheduling system. With it, you and your office can check, add, delete or reschedule patient visits without overlap, anytime from anywhere. We also offer patient medical appointment reminder services.

Ask About Our
Medical Appointment Reminder Services!

We offer medical answering service with speed, compliance and reliability

You don't like keeping patients waiting. Neither do we. To ensure low call wait times we carefully study call traffic patterns and make sure we have enough staff on hand at all times.

  • All of our centers are secure and 100% HIPAA compliant.
  • Our agents are monitored and coached to provide top performance.
  • We can record all contacts and store them for easy retrieval.
  • Detailed call reports can be faxed or emailed directly to your office each morning, or at any time so you are always informed of recent communication.

100% HIPAA Compliant Medical Answering Services

Call 800-411-5777 or click here to receive more information about AnswerNet's medical answering services.

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