
Answering Services For the Medical Community
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AnswerNet Answering Services are
at Your Side 24/7
A patient is calling you...
It could be to change an appointment or it could be an emergency.
Who is going to answer those calls courteously and promptly and make quick decisions on how each should be best handled?
The answer is AnswerNet.
Since 1929, our agents have been answering the phones for medical professionals like you.
We're on call 24/7, for overflow, after hours and in emergencies.
Our personalized response templates ensure that agents know exactly how to handle each call and that your messages includes the exact information you require.
Your messages are promptly delievered in any form you prefer including warm-transfers, paging, email and fax. You can call-forward any number, and any number of lines.
Receive The Calls You Need
Make sure only emergency patient or physicians' calls get through to you or your on-call staff by having our agents screen out non-emergency contacts.
Our prescreening and prioritization system ensures that urgent calls are always handled promptly.
Manage Your Schedule
You and your colleagues can rest easier with our roster management system, which provides us with a schedule of on-call physicians.
Ask us about our web-based online appointment scheduling system. With it, you and your office can check, add, delete or reschedule patient visits without overlap, anytime, from anywhere.
Speed, Compliance, Reliability
You don't like keeping patients waiting. Neither do we. To ensure low call wait times we carefully study call traffic patterns and make sure we have enough staff on hand at all times.
- All of our centers are secure and 100% HIPAA compliant.
- Our agents are monitored and coached to provide top performance.
- We can record all contacts and store them for ready retrieval.
- Detailed call reports can be faxed or e-mailed directly to your office each morning or anytime, so that you are always informed of recent communication.
Call 800-411-5777 or click here to receive more information.










