AnswerNet Call Centers - Call Center Services.

Call Center Services

You have come to the right place for all types of call center services for your business or organization, including specialty and customized call center services that can go far beyond the typical call center and answering service.

Call center services (also spelled call centre services) include everything from answering the phone, responding to email and taking sales orders - to shipping product recall replacements.

With 50+ call centers throughout the U.S. and Canada, we have the call center services to meet your needs.

If you don't see the call center service you need, contact us and we can customize a call center service just for you.

Call center services fall in 4 basic call center service categories:

Incoming calls (inbound call center services)
Outgoing calls (outbound call center services)
Internet contacts (e-bound call center services)
Automated inbound or outbound calls
(automated call center services)

Specialty Call Center Services

Our specialty call center services are unique and can go far beyond the traditional call center service. Our specialty call center services can include a wide variety of services from virtual recepionist to product recall services.

Specialty call center services include:

Inbound Call Center Services

Inbound call center services focus on services for the incoming phone calls to your business or organization. Examples of the many inbound call center services include: telephone answering services, order entry/taking services, paging & dispatch services and customer care call center services.

Learn more about all the inbound call center services.

Outbound Call Center Services

Outbound call center services are services for the outgoing phone call for your business. Let us make your sales and customer service phone calls for you.

Outbound call center services include a wide variety services including telesales, telemarketing, and market research services.

Learn more about all the outbound call center services.

E-Bound Call Center Services

E-bound call center services are contact services for your online / Internet business. E-bound call center services include live chat, web order entry, and online scheduling services. Learn more about e-bound call center services.

Automated Call Center Services

Automated call center services are often a cost effective alternative to live agent call center services. Inbound and outbound automated call center services are available. Automated call center services include voicemail services, auto-attendant services, interactive voice response (IVR), conference calling, and fax services.

Check out our most advanced IVR solutions, aVoice IVR.

Learn more about automated call center services.

Call Center Fulfillment Services

Our call center services can be customized to include everything from telesales, order entry, customer service, warehousing and order fulfillment - to managing the product recalls and shipping product replacements.

Learn more about fulfillment services.