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BPO Services
– You DELEGATE the business process to us.

Save time and money. Delegate some of your business processes to AnswerNet.

 

You can outsource virtually any business process that can be done by phone, fax, or email to AnswerNet.

 

Read more below...

BPO Services: Call Center Outsourcing to AnswerNet

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You may be interested in outsourcing some of these business processes to AnswerNet:

 Award Winning Call Center Services
What is Business Process Outsourcing (BPO)? (Click here to read.)
BPO is the contracting of the operations and responsibilities of specific business processes to a third-party service provider. Virtually any business process can be delegated to AnswerNet.

Call Center Outsourcing and the AnswerNet Difference

By outsourcing call center services to AnswerNet, there is no need to invest more resources, technology or facilities. We can save you money and time as your trusted third-party provider, handling various business processes from customer service to CRM hosting.

 

AnswerNet offers boutique-style services found in smaller firms, with a large company infrastructure. So you get the attention you deserve and the resources you need. That's the AnswerNet difference.

 

We can provide you any number of BPO services including:
(Click on a service to learn more.)

 

Is the service you were looking for not listed? Don’t worry! Any call center service can be outsourced to AnswerNet, from telephone answer services to customer care. Just call us today to discuss your BPO needs.

 

Customized Call Center Outsourcing Programs

Working with AnswerNet, we can help you design a call center outsourcing program that precisely fits your needs. We will customize your script accordingly, and provide you with highly trained agents who can be available 24/7/365 to support your program. Additionally, with our nationwide network of call centers, we can give you access to a wide range of call center expertise in both business-to-consumer (B2C) and business-to-business (B2B) programs.

 

Quality Call Center Services

AnswerNet call centers provide quick and consistent feedback to our agents to support our superior performance. We maintain an industry leading agent/supervisor ratio and offer call recording.

 

In addition to our own in-house quality monitoring, we use an independent third-party firm to evaluate our service levels. Isn't it time you put our award-winning call center outsourcing team to work for your business?


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More delegated & automated services and industries served...

Delegate & Automate...

All electronic and BPO services

 

Automate (Electronic)

Automated Call Center Services

  • Appointment Reminders
  • Check In Services (Clock In / Clock Out)
  • Dealer Locator
  • Email Management
  • Fax
  • Follow Me
  • Holiday Greeting
  • Interactive Voice Response
  • Online Scheduling
  • SMS Text
  • TextGen©
  • TextGen Message
  • Voicemail
  • Voiceover Talent

Delegate (BPO)

  • Delegate (BPO) Overview
  • CRM Hosting
  • Fulfillment
  • TTY IP Relay Service
  • Voice-to-CRM
  • Voice-to-Email
  • Hosted Managed Solutions (HMS)

 

 

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Industries Served:

Financial
Funeral/End-of-Life
Government
HVAC/Plumbing
Insurance
Legal
Medical
Pharmaceutical
Political
Professional
Real Estate
Retail
Sports
Towing
Utilities
Veterinarian

... and many more.

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Customized solutions are available for any business. Virtually any business process that can be performed via phone or web can be outsourced to AnswerNet.

 

Click here to request a free consultation.

 

 

 

 

 

 

 

 

 

 

 

 

 

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