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Call Center Outsourcing and the AnswerNet Difference
By outsourcing call center services to AnswerNet, there is no need to invest more resources, technology or facilities. We can save you money and time as your trusted third-party provider, handling various business processes from customer service to CRM hosting.
AnswerNet offers boutique-style services found in smaller firms, with a large company infrastructure. So you get the attention you deserve and the resources you need. That's the AnswerNet difference.
We can provide you any number of BPO services including:
(Click on a service to learn more.)
Is the service you were looking for not listed? Don’t worry! Any call center service can be outsourced to AnswerNet, from telephone answer services to customer care. Just call us today to discuss your BPO needs.
Customized Call Center Outsourcing Programs
Working with AnswerNet, we can help you design a call center outsourcing program that precisely fits your needs. We will customize your script accordingly, and provide you with highly trained agents who can be available 24/7/365 to support your program. Additionally, with our nationwide network of call centers, we can give you access to a wide range of call center expertise in both business-to-consumer (B2C) and business-to-business (B2B) programs.
Quality Call Center Services
AnswerNet call centers provide quick and consistent feedback to our agents to support our superior performance. We maintain an industry leading agent/supervisor ratio and offer call recording.
In addition to our own in-house quality monitoring, we use an independent third-party firm to evaluate our service levels. Isn't it time you put our award-winning call center outsourcing team to work for your business?
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