Appointment Management Services:

Appointment Scheduling Service and Appointment Reminder Service

How much does an empty chair cost your practice?
Waiting Room Chairs
Defeat the "no show" with appointment management tools from the teleservices and scheduling experts at AnswerNet.

Appointment Management Services

Let AnswerNet make, manage and remind your clients of their appointments with you—easily and affordably. AnswerNet has Appointment Management Services to run your schedule efficiently and profitably.

What’s the cost of an empty chair? Let’s take a look at a business with $100 appointments, a list of 400 clients in a month and the cost of the “no-show”:

• 2 no shows per day = $200
• 14 no shows per week = $1,400
• 52 no shows per month = $5,200

What is the cost of appointment scheduling and reminder service? It is about $.20 per transaction or $80 per month. The cost of a scheduler? About $1.40 per day or $40 per month. Total monthly cost FOR BOTH: $120/month. The reduction in “no-shows” in a month: 75% or saving 39 of 52 possible appointments, PRESERVES $3,980 in revenue. That is a NET of $3,860 IN YOUR POCKET. Why wouldn’t you have this service?

Why AnswerNet?

For the regional influence you want and the boutique-style service you enjoy, we have 50+ locations across the US and Canada.

AnswerNet also has the ability to seamlessly migrate call traffic in case of an outage—so there is never a break in service.

AnswerNet has more than 35,000 clients in virtually all markets—federal and state agencies, legal, medical, nonprofit and fortune 100 companies. They all rely on us to keep their businesses running.

So think AnswerNet for all your scheduling, reminder service or any outsourcing needs. We are the largest privately held telephone answering service in the world. Put us to work for you!

Key Benefits

  • Save Administrative Time and Money
  • Ideal For Any Business that Schedules by Appointment
  • Feel Secure with Our 30+ Years Experience
  • Set Up Quickly and Easily
  • No Overhead Costs to You
  • 24/7/365 Service in Any Season and Any Weather
  • Local Dialects and Accents
  • English, French or Spanish Service
  • No Equipment to Buy
  • No Software to Install
  • Saves Thousands of Dollars in Lost Revenue

Defeat the 'No Shows"
Get Started Today

Contact us today to speak with a Sales Executive.

Download the brochure.

 

Have questions?
Call 1-800-411-5777 or read the answers below to Frequently Asked Questions (FAQ) for the Appointment Scheduling Service and the Appointment Reminder Service:

Appointment Scheduling Service (FAQ)

Appointment Scheduling Service – FAQ

  • What types of appointments can you book?

This system is industry-independent. So whether you are booking for surgery or for car maintenance, AnswerNet’s Appointment Scheduler can handle it.

  • Is there any software to install?

The system is 100% virtual and accessible online. There is nothing to install.

  • How do I get my report of scheduled appointments?

Your appointments are available online at your discretion. You can export your appointment schedule to your office management system, to a paper report or simply view it on your computer or smartphone. You can also integrate the schedule with your business or practice management software or CRM.

  • How do I see my appointments?

You will be provided with a URL and a password that is unique to your program. Simply log in and it’s all there for you.

  • Can I see my appointments on my smartphone?

Absolutely.

  • Can I block time so no appointments get scheduled?

Yes. Our system allows you to schedule your day any way you want. You can block time whenever you need, so no appointments get scheduled.

  • Can I make changes to the schedule remotely?

Yes. The system is 100% web enabled. You can make changes from any internet-accessible device.

  • Do I need to go through an agent to get my appointments?

No agent transaction is needed. However, you may want to have an agent available to manage changes for you.

  • Do I need to sign an annual contract?

No, our service is month-to-month.

  • Do I need to purchase hardware?

No hardware or software purchase is needed, and you will never be charged for an upgrade.

  • Can I see or test the service before I make a decision?

There is a demo and tutorial available at http://www.answernet.com/scheduler.asp. Your sales person will also be happy to demonstrate the service for you.

Contact us to for more information.

Appointment Reminder Service FAQ

  • What can the Appointment Reminder Service be used for?

Some of the most popular uses for AnswerNet’s Appointment Reminder Service are doctor appointment reminders, recall notices, pre-op instructions, bill collections and prescription notices.

  • How does it work?

A data file is uploaded to our database every day either manually or automatically. Your calls will be made during the time period you specify. We can make up to seven call attempts per time slot, for up to three days. The call dispositions include number of calls, how they were reached, number of appointments confirmed, changed or cancelled. This information will all be available through a web-accessible report. The results of the outbound calls can then be merged with your scheduler, for up-to-the-minute call data.

  • How do I know it will be compatible with my scheduler or office management system?

The Reminder Service is independent of any platform or office management system. A simple file is uploaded (in one of many acceptable formats) and the database takes care of it from there.

  • Do I need to purchase hardware or software?

You will never need to purchase hardware, software or have to pay for an upgrade. This is Software as a Service (SaaS).

  • Do I need to sign an annual contract?

AnswerNet does not require annual contract. Our clients pay month-to-month. We do ask for 30 days written notice in the event of cancelation.

  • Does the system use a computerized voice?

The system uses professional voice over talent for that warm, human sound that a computerized voice can never offer.

  • How will the client know it’s my office calling?

The number displayed on the caller ID is the number you want—your office, your contact number. The person receiving the call will see it is from you.

  • Can the message be sent in ways other than telephone?

Yes! Messages can be transmitted via telephone, fax, email, text message or even received using our smartphone application.

  • Are there message reply options?

The recipient can confirm, change, cancel or speak to an operator depending on the selections that you choose for your application.

  • May I see a demo or test the service before I make a decision?

Your sales person will be able to set up a demo of the service for you. Contact us for a demonstration.

Defeat the "No Shows". Get Started Now

Contact us today to speak with a Sales Executive.

 

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Download Appointment Management Services Brochure

Appointment Management Brochure

Serving all markets—federal and state agencies, legal, medical, nonprofit and fortune 100 companies


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