Answering Services for Government Agencies

Government Answering Services

No matter what you are doing and where you are doing it from, AnswerNet's Government Answering Service takes the calls and relays your messages from supervisors, department heads, contractors, clients and the public.

Leaning on our extensive experience handling government and public information-related accounts, AnswerNet ensures your important and time-sensitive calls are taken professionally, accurately and are transferred immediately when needed.

You can rely on AnswerNet for all your departmental call-handling needs. We have extensive experience with Local, State and Federal government agencies.

The Government Answering Service contracts we cover include agriculture, defense, environmental protection, health and human services, housing, law enforcement, occupational safety, transportation and utilities.

Training and Handling of Government Answering Services

To provide callers with effective Government Answering Service, AnswerNet works with you to train our agents on your procedures and develop scripts using your terminology.

Our agents are your representatives. We work with you to develop scripting so we can seamlessly communicate with your callers.

Select how you want to obtain your messages with your choice of screened or unscreened warm transfers, voicemail, email, SMS texting and fax. You can call-forward any number and use any number of lines. We can also page you for important messages.

Ask about our roster management service to ensure that our agents contact the right on-call personnel.

Multi-Language and Communication Support

To serve non-English speakers, we can provide Government Answering Services in Spanish and French, plus in other languages through our translation partners. To connect with the hearing-impaired, we provide TTY service.

Capacity and Security for Government Answering Services

AnswerNet provides the Government Answering Service capacity and security to handle and protect your calls.

We have 50+ contact centers located across the United States and Canada, housing over 1,200 seats.

Disaster Response and Recovery Services
Needed By Government Agencies

Disasters happen, natural and man-made. Our disaster backup services can keep your program going.

We will work with you to choose the center(s) that best fits your disaster response strategy.

We can be as near or as far from your contact centers or offices as you like.

Contact Us For Your Government Answering Services

Click Here to request more information about AnswerNet's Government Answering Services for your agency.

Request Answering Service Quote

Industries Served:


| Financial
| Government
| Legal
| Medical
| National
| Real Estate
| Towing Dispatch
| Utilities & Services And 100's more...
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Answering Service Specialties:


| Answering Service Directory
| 24 Hour
| Appointment Setting
| Automated
| Bilingual
| Business
| Customer Service
| Emergency
| Hotline Services
| Virtual Office Answering Service

Related Call Center Services:


| Paging
| Virtual Receptionist
| Voicemail

Learn more about AnswerNet's Call Centers & Call Center Services...



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